Refund policy

You can always contact us for any questions at redactedconcepts@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. This is only in severe rare cases & is only eligible on specific items.

Exceptions / non-returnable items 

Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
This is up to the discretion of Redacted Concepts / Redacted Operations. Only in extreme rare cases will we consider an exchange and require sufficient photo and video evidence of a damaged item. We do not ship any defective items ever.

European Union
Notwithstanding the above, if the merchandise is being shipped into the European Union, you are agreeing that all sales are final and that we do not accept any returns or exchanges. 

Refunds

All Sales Are Final